Terms & Conditions of Business

These conditions govern the supply of goods and procurement services by EquipAxxess Limited ("we", "us", "our") to the customer named on the order ("you"). They apply to every order unless we agree different terms in writing before the order is placed.

A quotation is an invitation to treat, not an offer. A contract comes into existence when we confirm your order and you accept that confirmation.

You are responsible for the accuracy of the requirement you give us — specification, quantities, standard, destination and required date. Where we source against a specification you have provided, we are not liable for goods that meet that specification but prove unsuitable for the application.

We may decline any order at our discretion, including where an item cannot be lawfully exported, imported or supplied to the stated destination.

Prices are quoted for the goods and services set out in the quotation and are valid for the period stated. Where a quoted price is subject to market movement or currency fluctuation, we will tell you before confirming the order.

All charges are quoted exclusive of VAT and of any duties or taxes levied at the destination, which are payable in addition. Freight, insurance, inspection and any special handling are quoted separately and are shown on your invoice.

Unless you hold an approved credit account, payment is due before dispatch. Account customers are invoiced on the agreed terms.

Freight is arranged by us as your agent unless we agree otherwise, and is charged separately based on destination, service and the date required. You must tell us at the time of ordering about any customs, licensing, restricted-goods or documentation requirement attached to the destination.

Risk in the goods passes to you on delivery to the carrier, or on collection from our warehouse, whichever applies. Title passes when we have received payment in full.

Where goods are held, delayed or returned because documentation you provided was incorrect or incomplete, the resulting costs are chargeable to you.

Our warehouse operators check every consignment against the order — quantities, specification and condition — and verify the accompanying documentation before dispatch. This is part of the service and is reflected in our price.

You must notify us of any shortage, damage or discrepancy within seven days of delivery. We will investigate and, where the discrepancy is ours, put it right at our cost.

Orders may be amended or cancelled before we commit to a supplier. Once goods have been ordered, packed or dispatched, cancellation may not be possible and any costs we have incurred — including supplier charges, freight and restocking — are chargeable to you.

Where an order is cancelled after dispatch, return freight, duties and any applicable restocking charge are your responsibility.

We pass on to you the benefit of any warranty given by the original manufacturer or supplier. Where a warranty claim arises, we will assist with the claim and with returning the goods, but we do not ourselves manufacture the goods and give no separate warranty as to fitness for a particular purpose.

Where we helped establish the specification, we will work with you and the supplier to resolve a genuine quality or conformity failure at no additional margin to us.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot lawfully be limited.

Subject to that, our total liability arising out of or in connection with an order is limited to the price paid for the goods and services concerned, and we are not liable for loss of profit, loss of business, loss of opportunity or any indirect or consequential loss.

You must comply with all applicable export control, sanctions, anti-bribery and customs legislation in relation to the goods and their destination. We may require end-user or end-use information before accepting an order.

We may suspend or cancel an order without liability where we reasonably believe fulfilling it would breach applicable law.

We are not liable for delay or failure to perform caused by events outside our reasonable control, including supplier failure, customs delays, carrier disruption, industrial action, natural events or governmental action. Where such an event occurs we will tell you promptly and work to find an alternative route.

Each party will keep confidential the commercial and technical information it receives from the other in connection with an order, and will use it only for the purposes of that order.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.