FAQs
Questions we get asked most.
Sourcing, specification, inspection, freight and payment terms. If your question is not here, the procurement team will answer it in a phone call.
Procurement FAQs
Working with us
An extensive range of industrial and commercial products: accommodation, administration, drilling, construction and maintenance, exploration, mineral processing, mining and PPE. Wherever a requirement sits, the chances are we have sourced something like it before.
Procurement FAQs
Sourcing & specification
Quality, price, availability, design and make or model are weighed against the priorities you set. If what you have asked for is not right for the application, we will say so and offer an alternative.
Procurement FAQs
Inspection & delivery
Every consignment is checked against the order — quantities, specification and condition — by experienced warehouse operators, and the documentation is verified before anything is packed and dispatched.
Procurement FAQs
Commercial terms
Approved credit accounts are invoiced on agreed terms. Otherwise payment is due before dispatch. Ask the team and we will talk you through account opening.
Still got a question?
The procurement team is staffed by people who have sourced and moved goods for a living. Ask us anything — including the awkward ones.